Privacy Policy

1. Who we are

This Privacy Policy describes how SourcePad ("SourcePad," "we," "us," or "our") collects, uses, and shares information about you when you use our website, web application, browser extension, and related software and services (together, the "Services"). By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

2. Information we collect

We collect the following categories of information:

Information you provide

• Account information. When you create an account, we collect your name, email address, company or business name, and password. If you sign in with a supported single sign-on provider, we receive basic profile information from that provider as authorized by you.
• Payment information. Paid subscriptions are processed by Stripe, Inc. Your payment card data is submitted directly to Stripe and is handled in accordance with Stripe's terms and privacy policy. SourcePad receives billing status, plan, and limited transaction metadata from Stripe; SourcePad does not store full payment card numbers.
• Content you upload. Product data, supplier data, purchase orders, cost inputs, notes, settings, and any other content you enter into the Services.
• Support and communications. When you contact us for support or submit feedback, we collect the contents of your message and any attachments.

Information from your use of the Services

• Usage data. Pages viewed, features used, actions taken, timestamps, referrer URLs, and similar activity data.
• Device and log data. IP address, browser type, operating system, device identifiers, and diagnostic information collected automatically when you use the Services.
• Cookies and similar technologies. We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and understand how the Services are used. See Section 7 for details.

Information from third-party integrations

• When you connect a third-party platform (for example, an online marketplace, storefront, or logistics provider) to your SourcePad account, we receive data from that platform as authorized by you. This may include listings, orders, inventory levels, fulfillment status, fees, shipment information, and related operational data. We only retrieve data necessary to provide the features you have enabled, and we use that data in accordance with this Privacy Policy and the authorizing platform's terms.

3. How we use information

We use the information we collect to:

• Provide, operate, maintain, and improve the Services;
• Create and manage your account, authenticate you, and secure the Services;
• Process subscription payments and manage billing;
• Retrieve data from third-party integrations you have authorized and present it back to you in your dashboards and reports;
• Respond to your requests, provide customer support, and communicate with you about the Services;
• Monitor and analyze trends, usage, and activities in connection with the Services to improve functionality and user experience;
• Detect, investigate, and prevent fraud, abuse, and unauthorized access, and to protect the rights, property, and safety of SourcePad, our users, and others;
• Comply with legal obligations and enforce our Terms of Service.

4. How we share information

SourcePad does not sell your personal information. We share information only in the circumstances described below.

• Service providers. We share information with third-party vendors who help us operate the Services, including hosting, database, email delivery, error monitoring, analytics, and payment processing providers. These providers are permitted to use the information only to perform services on our behalf and in accordance with our instructions.
• Third-party integrations you enable. If you authorize a connection to a third-party platform, we exchange information with that platform as necessary to provide the features you have enabled.
• Legal requirements. We may disclose information if we believe in good faith that disclosure is required by law, legal process, or government request, or to protect the rights, property, or safety of SourcePad, our users, or the public.
• Business transfers. If SourcePad is involved in a merger, acquisition, corporate transaction, reorganization, bankruptcy, or sale of all or a portion of its assets, information may be transferred as part of that transaction, subject to the commitments in this Privacy Policy.
• With your consent. We may share information for other purposes with your consent or at your direction.

5. Data retention

We retain account information and content for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or de-identify your personal information within a reasonable period, except where we are required to retain it to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements. Backup copies may persist for a limited additional period before being overwritten in the normal course of operation.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction. These include encryption in transit, access controls, and regular review of our practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7. Cookies and tracking technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, measure usage, and improve the Services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Services. We do not respond to "Do Not Track" browser signals, but where applicable we honor the privacy rights described in Sections 9 and 10.

8. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it. If you believe a child has provided us with personal information, contact us at justin@sourcepad.io.

9. California residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act give you certain rights regarding your personal information, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the "sale" or "sharing" of personal information (as those terms are defined under California law). SourcePad does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are defined under California law.

To exercise your rights, contact us at justin@sourcepad.io. We will verify your identity before processing the request, as required by law.

10. Nevada residents

Nevada residents have the right to opt out of the sale of certain personal information to third parties. SourcePad does not sell personal information as defined under Nevada law. If you have questions about this disclosure, contact us at justin@sourcepad.io.

11. International users

SourcePad is based in the United States and the Services are hosted in the United States. If you access the Services from outside the United States, you understand and consent to the transfer of your information to the United States and to the use and processing of your information in the United States, where privacy laws may differ from those in your jurisdiction.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make a material change, we will post the updated policy on this page and update the "Last updated" date above. Your continued use of the Services after an update means you accept the updated policy.

13. Contact us

Questions about this Privacy Policy or our privacy practices can be sent to justin@sourcepad.io, or by mail to:

SourcePad — Privacy
4575 Dean Martin Dr., Unit 506
Las Vegas, NV 89103
United States